By registering and making payment to TEFL Training College, you acknowledge that you have read, comprehended, and agreed to abide by all the terms and conditions outlined below.

Refunds will be considered if requested within 7 days of purchase, provided that the course has not been started and no assignments have been submitted. However, please note that if a refund is approved, it will be subject to deduction of administration, royalties, and license fees, which may be up to 50% of the course fee. The TEFL Training College has a transparent online resolution procedure in place for resolving disputes.

The Advanced Certificate course must be completed within 180 days. It is your responsibility to be aware of the expiration date of your course. The TEFL Training College will not be responsible for any failure to complete the course within the allocated time frame as stated in the terms and conditions upon registration.

If you need more time to complete your course, you can request a course extension at an additional fee of £79. Course extensions can be applied for at any time, but please note that the TEFL Training College will not accept any excuses for failure to complete the course within the allocated time frame. If you wish to continue the course beyond the original duration, you will be required to pay the extension fee.

At the TEFL Training College, we are committed to providing you with the highest level of service and satisfaction with your training. We promise to respond to your queries or assignment submissions within 72 hours, operate an equal opportunities policy, address any difficulties you may have with the course promptly and fairly during our office working hours (Monday to Friday), provide access to appropriate expertise and support from our tutors and administration team during the course, and provide constructive individual feedback on your progress.

Upon graduation, you will receive an authorized and accredited online TEFL TESOL certificate under the seal of the TEFL Training College, which will be sent to you via email. You can print the certificateS in colour on suitable high-quality paper or card. If you wish to receive a hard copy of the certificate and transcript, you can request it from us (admin@go-tefl.com) upon graduation, and it will be delivered via registered mail at an additional fee. Please note that when ordering a hard copy, you must choose between a TEFL or TESOL certificate, as you will not receive both. We do not issues hard copies of the Specialised certificates.

You are responsible for all costs associated with the additional service of hard copy certificate delivery before we dispatch it. While we make every effort to ensure timely delivery, we cannot be held responsible for certificates that are not received due to postal or delivery issues. When you request a hard copy certificate, you authorize the TEFL Training College to pay for the postal service on your behalf, and all risks or losses associated with the service delivery are borne exclusively by you and not the TEFL Training College, as we are acting on your behalf. The TEFL Training College does not track items on your behalf. Please contact our office if you believe your certificate delivery has been lost, and a new certificate can be issued for a further fee.

Please note that TEFL Training College courses are non-transferable and cannot be transferred to another person.